Kanban Metrics in practice at Sky Network Services
"Why should I bother collecting metrics? How can they help me? My CFD is pretty and colourful, but what is it actually trying to tell me?
CFD, control chart, lead time distribution, percentiles... Metrics can be daunting to start with but if you know how to interpret them they can really take your Kanban system to the next level - drive continuous improvement and forecast the future! It's much easier than you think, no need for complex maths or expensive software.
At Sky Network Services (UK) a few teams are using Kanban and metrics. In this talk I'll share our experience: what metrics we use, how we use each one of them, what little data we collect to get a whole lot of value, what pitfalls we encountered."